AI agents aren’t just automation. They make decisions. They have agency. And that means your processes need to evolve.
Rigid, checklist-driven workflows don’t work with agents. You need processes that allow for variability and empower your team to make decisions. TechHouse’s AI training emphasizes fairness, bias mitigation, and ethical decision-making—critical when agents affect customers, operations, or compliance.
If your organization is built on the principle of “do what you’re told,” it’s time to shift. Agents thrive where outcomes matter more than the steps taken. So do people.
