Giving your team access to AI tools is only half the equation. The other half? Making sure they know how—and when—to trust them.

What It Means:

AI literacy goes beyond knowing which buttons to click. It’s about understanding how AI works, when to rely on it, and when to double-check. AI is probabilistic—it generates “probably right” answers, not guaranteed ones.

Why It Matters:

Unchecked AI outputs can lead to errors, confusion, or even compliance risks. A well-trained team knows how to use AI responsibly, review its work, and spot red flags.

Practical Tip:

Frame AI as a teammate, not a decision-maker. It can do the legwork, but your team provides oversight. That mindset helps balance fear and overconfidence.

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